A Tail-Wagging Delivery, Straight from the Heart!
Celebrate your furry friend’s Gotcha Day in the most pawsome way with a personalised gift box packed full of yappy-licious goodies — from crunchy gravy bones to sweet strawberry hearts.
🐾 PICK A SIZE
Choose the pawfect portion: our Standard 200g box for polite pup-tions… or the Big Boy 400g box for the woofers with supersized appetites!
🐾 CUSTOMISE
Pop your doggy’s name in the notes, and we’ll give their box a personal touch before it trots off to your door — all wrapped, wag-ready, and woof-approved.
🐾 EMPTY BOXES
Got a pup with a picky tum? No problem! By pup-ular demand, we now offer empty boxes too. They’ll arrive flat-packed with their personalised sleeve, tissue paper, and stickers. No glue required — just a bit of folding and a whole lot of tail-wagging fun!
🐾 BESPOKE ORDERS
Got a howl-arious idea of your own? Drop us a message and we’ll en-devour to make your custom creation come true.
🐾 PLEASE NOTE
Our chief taste-tester (a very professional pooch) has trialled this product and gave it two paws up 🐾🐾. Current stock is best before Feb 2027 — though let’s be honest, no doggy is going to let those treats last that long!
Shipping from United Kingdom
Processing time
1 business day
Estimated shipping times
- United Kingdom : 1 - 3 business days
- United States : 5 - 21 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Privacy policy
Privacy Policy for The Favour Hub
Last updated: August 2025
We take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you shop with us on Etsy, following EU data protection laws (GDPR).
What information we collect:
• Your name, email, and address
• Order and payment details (processed securely by Etsy)
• Messages you send us
How we use your Information:
• To process and deliver your orders
• To communicate with you about your orders or questions
• To follow legal rules (like taxes and customs)
• To improve our shop and prevent fraud
Who we share your data with:
• Etsy (the platform we sell on)
• Payment providers and delivery companies
• Trusted service providers who help run our business
Some of these partners may be outside the EU, but your data is always protected by strict rules.
How long we keep your data:
We keep your data only as long as needed to run our business and follow the law.
Your rights:
You have the right to:
• See your data
• Correct it if it’s wrong
• Ask us to delete it (in some cases)
• Object to how we use it
• Get a copy of your data
• Withdraw consent anytime
To do this, just email us at sales@thefavourhub.co.uk
Security:
We protect your information with care to keep it safe from misuse or loss
Changes to this policy:
We may update this policy sometimes. We’ll post changes here with the date.
Thanks for shopping with The Favour Hub!
Frequently Asked Questions
Does my order have Tracking Information available?
On dispatch you will be sent an email to let you know your order is now en route, this will include any tracking information where relevant. Please remember to check your junk inbox!
Items sent via AirMail or Standard First Class cannot be tracked unfortunately, but should arrive safely and quickly.
Have you received my Personalisation Information?
If you entered your Personalisation either within the custom field or in the 'Note To Buyer' box we will have received this - if your order is received without sufficient information or the information provided is not suitable we will be in contact via Etsy Message or Email, so we recommend turning on message notifications to avoid any potential delays to dispatch.
Can I change my Personalisation Information?
Once your order has been placed it may be possible to alter your Personalisation Information as long as the item has not yet been printed.
With turnaround times set at a standard of 1 business day you will need to be quick, so we recommend sending a message ASAP to let us know of any urgent changes!
How long will my order take to arrive?
As the seller we can promise and fulfill a dispatch date however transit fulfillment is entirely in the hand of the carrier.
Transit for orders to the UK is typically a next-day service however at peak postal periods (such as Christmas) please do allow additional time when ordering.
Shipments to the US via AirMail have been known to arrive in as little as 5 days but can take up to 21 days.
If you require the order to be delivered to a deadline please get in touch to discuss express postage options!
My order arrived late!
Oh no! We're sorry we missed your big event, please get in touch and we'll see what we can do to help out.
Please do keep in mind that if our fulfillment times have been met the delivery slot is in the hands of the carrier and we will not be able to offer a refund on a custom product simply because the estimated delivery slot has been missed.
How can I order multiple gift boxes to different addresses?
Please place a single order providing us with an accurate billing address and contact email address and leave a 'Note To Seller' when prompted at checkout requesting multiple shipping addresses.
We will then make contact with you to request a list of all delivery addresses prior to personalising and shipping your order!
Can I send a gift box directly to the recipient?
In short, yes! Please ensure the delivery address used on checkout is that of the recipient and we will do the rest, ensuring no invoices are shipped with our gift boxes so the surprise isn't given away.
I put the wrong delivery address, can I change this?
Once your order has been placed it may be possible to alter the delivery address as long as it hasn't already been shipped!
With turnaround times set at a standard of 1 business day you will need to be quick, so we recommend sending a message ASAP to let us know of any urgent changes.
Reviews (19)
Average:
Jan 9, 2026
Really lovely gift for my pooch ;-)…..he would highly recommend!
Emma Rowley
Nov 21, 2025
Great little gift to celebrate failing being foster pawrents since we are adopting the little madam.
Susanne
Oct 4, 2025
Great item and fantastic communication from seller.
Sarah
Jul 9, 2025
Dogs loved this box of goodies, arrived quickly and packaged very nice - not expensive either xx
Julia Dunn
Apr 18, 2025
Prompt delivery. Would buy again. Thanks
Lorraine Read